Last Updated: October 29, 2026
Welcome to GridChoice.com ("we," "us," or "our"). By accessing, creating an account, or making a purchase on our website, you agree to be bound by the following Terms and Conditions. Please read them carefully before creating an account or placing an order.
1. General Conditions
By using this website, you represent that you are at least the age of majority in your state, province, or country of residence. We reserve the right to refuse service to anyone for any reason at any time.
2. Information Collection and Use
We strictly limit the collection of personal data to what is necessary for fulfilling customer orders:
- Scope of Data: When you create an account or place an order as a guest, we collect information such as your name, billing address, shipping address, and email address.
- Purpose: This information is used exclusively for processing orders, managing order fulfillment, arranging delivery, providing order tracking updates, and handling returns or customer support requests.
- No Marketing Communications: We do not send promotional or marketing emails. Email communications from us are strictly transactional (e.g., order confirmations, shipping updates, customer support responses).
- Data Sharing & Sale: We do not sell, rent, trade, or share your personal information with third parties for marketing or promotional purposes. Your data is disclosed only to essential operational service providers (such as shipping carriers) solely to fulfill and deliver your order.
3. Payment Processing & Security
To ensure maximum payment security, we use payment processors PayPal and Square.
- Hosted Payment Forms: Card transactions are processed via secure, embedded hosted forms (iframes).
- Handling of Card Data: All payment details (such as credit card numbers, debit card numbers, and security codes) are transmitted directly to and processed securely by PayPal or Square. We never handle, process, store, or have access to your full financial card details. PayPal and Square may provide us with limited card details such as the card's brand and last 4 digits so that we can include it in your receipt and invoice for your own financial record.
- Third-Party Terms: Payment processing is subject to the terms and privacy policy of PayPal and Square in addition to these Terms.
4. Orders and Shipping
- Order Acceptance: We reserve the right to accept or decline your order for reasons including, but not limited to, product availability, errors in product descriptions or pricing, or suspected fraud.
- Shipping & Tracking: Shipping rates and estimated delivery times are calculated at checkout. Tracking information will be sent to you via email once your order has dispatched.
- For full information about shipping you can review our shipping policy.
5. Returns and Refunds
For information regarding returns, exchanges, and refunds, please review our returns policy. Returns are processed using the customer details provided during the original transaction.
6. Limitation of Liability
To the fullest extent permitted by applicable law, GridChoice.com shall not be liable for any indirect, incidental, punitive, or consequential damages resulting from the use of our services or products purchased through our store.
7. Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted directly on this page with an updated revision date.
8. Contact Information
If you have any questions regarding these Terms and Conditions or your order, please contact us.