Shipping policy
Packages are generally dispatched within 1-2 business days after receipt of payment and are shipped via the customer-selected carrier and shipping method with tracking and drop-off without signature. Whichever shipment choice you make, we will provide you with a link to track your package online once your package has been shipped.
Shipping costs include handling and packing fees as well as postage. Shipping price varies according to total weight of the shipment and delivery destination. We advise you to group your items in one order. Orders placed separately will have separate shipping charges.
We package your items with care and ensure they are well-protected.
Returns policy
Returns are accepted up to 90 days after purchase for a refund.
- Standard Returns / Change of mind:
The buyer is responsible for return shipping, and original shipping fees are non-refundable. - Damaged or inaccurate items:
If we made a mistake or your order arrives damaged we will provide free returns and a full refund (including shipping costs). Please let us know as soon as possible if your items arrive damaged.
We sell many used items in various conditions. Some are sold as-is. We try to be as accurate as we can with the product descriptions and describe if the item has been tested or not, or if its condition is unknown. Please read the descriptions carefully to avoid having to pay for return shipping. If you are unsure about a product please contact us before purchasing to ask us for more information.
Returns can be arranged either by contacting us or by logging into your account and initiating a return from there. If you placed your order as a guest and you want to make a return you can either contact us or convert your guest account to a full account in the guest order tracking page and then logging into your full account and initiating a return from there.